Official Plugins can be downloaded and installed after the upgrade Make sure NOT to replace your \include\ost-config.php which does not include in the download.Optional: Script folder only needed if you are using remote piping, so if you are not using remote piping you don’t need to upload.Also, Maintain the directory hierarchy any changes could cause an issue with the upgrade process or something might not work well. 1.15.4 and replace current files/folders from the Upload folder from your downloaded, and exclude the script folder/files. Download the new version from and choose the osTicket Core, v1.15.4 (Latest Release) don’t download any Languages or plugins, you can add them after to void issues with the upgrade process.Then put the system in the offline mode: by going to the URL of your osTicket support ticket /scp/settings.php.Make sure you have a good backup of the Database and files of osTicket.The Upgrade process is very simple, I am doing 1.15.1 to 1.15.4 How to upload osTicket installation files to the server from Windows 10 via PowerShell In this post: upgrade osTicket to v1.15.4: There are many Enhancements, Improvements, and Security from 1.15.1 to 1.15.4. For osTicket version v1.15.4 PHP version PHP 7.2-7.4 the process is the same as before just make sure you have a good backup of the database and osTicket files. OsTicket v1.15.4 is released on October 7, 2021, its open-source ticket system.
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